We take your privacy seriously
One More Go Games (data controller) Pendragon House, 65 London Road, St Albans, AL11LJ
One More Go Ltd (“OMG”, “owner”, “us”, “our” or “we”) is a company focussed on protecting the privacy rights of our games’ and ‘services’
Users/Players (collectively described as “users” or “you”).
What Types of Data & Processed & What is it needed for
You consent to the processing of information about you by us by downloading & interacting with our Services. Data is generated directly from you or your device (world location, device information, information about game interactions ) this data is used to help provide our Services to you. The data is used for the purposes of verification, fraud prevention , tailoring incentives &offers, Advertising & finally to help a provide an optimised experience.
OMG finds if helpful to know the device you use, the experience you have in our gameplay, this is information that you agree to us using when you connect your account to a partner such as Meta. We also may collect information from third parties such as marketing /advertising platforms ( information that’s helpful to understand our players such as hobbies & interests).
Depending on which service you interact with the following data can be collected
If you choose to interact with our games, your information that we may store are: device ID, device model, device type, operating system, email, and ID of a particular third party service if their terms are accepted (Facebook, Google Play, or other).
We may use this information for the following purposes:
To make our Services work effectively, and to perform the contract, we process data necessary to:
Create accounts and allow you to play our games and use our Service;
Operate the Service;
Verify and confirm payments;
Provide and deliver products and services you request;
Send you Service-related communications.
To make the Service more suitable for our players, we have a legitimate interest to collect and process necessary data to:
Develop and improve the Service and player experience;
In all of the above cases and purposes, we may analyse, profile and segment all collected data.
With your consent, we may process your data for additional purposes.
The permissions asked are your basic information, which by default include certain User’s Data such as ID, name, picture, gender, and locale. Certain connections of the User, such as your Friends who are also playing the game, are also available. If you have made more of your Data public, more information will be available.
If you choose to connect your Facebook account to our games, the information that we collect when you play our games are:
Access to your Facebook account including these permissions:
Public Profile: Provides access to the ‘Public Profile’ section of the profile;
Email: Provides access to the User’s primary email address;
List of Friends: Provides access to the list of your friends who are also playing the game
The type of devices you are using to play our games, including device ID, advertising ID and the country/region that you are playing in;
Which of our games are you playing, the way you play our games, your progress, session duration, number of attempts at each level and purchases made
This information we collect is also used on an aggregated basis to analyse the performance of our games, to improve and optimise our games for the best player experience, as well as for product development in general.
Failure to provide certain information may make it impossible for us to provide our games or our other Services to you.
You are responsible for any personal information of third parties obtained, published or shared through our games and confirm that you have the third party’s consent to provide the information to us.
MARKETING & ADVERTISING
Information collected about you can be used by us or our third party partners to send you marketing communications about our games based on your interests. This may include showing you promotions for our other games in the games you play or sending you marketing materials by email.
Opting-out of direct marketing or interest-based advertising from OMG
You can remove yourself from receiving email marketing from us at any time by simply clicking the unsubscribe link in any direct marketing email we send to you.
You can also email us at firstname.lastname@example.org to remove yourself from this list.
THIRD PARTY SERVICES
Our Services feature advertising and advertisers (Ad Networks) may use the advertising ID from the device on which the ad is displayed to generate interests and demographics (for example, interests and demographics of ‘video games players’). Interests, demographics, IP address, geolocation and other data may be used to serve better targeted ads to the users.
IN APP PURCHASES
Our games are free to download and play with the possibility of purchasing in-app currencies to be used for various features within the game. The payment is going through Google Play Store, App Store, Windows, Amazon and Facebook.
If you believe that you have had an unauthorised purchase made, make sure you set a pin security code on your App accounts in order to avoid these situations.
Our policy is not to give refunds once the purchase is done. Additionally, virtual in-app currency cannot be exchanged back for money. If you believe there is a problem with your purchase, please contact us at email@example.com.
The only way to ensure your progress as well as your in-app goods and currencies are saved is to connect to your Facebook account. In case you switch devices, this is the only way of restoring your progress.
YOUR RIGHTS AND OPTIONS
Opt-out of marketing emails and other direct marketing.
You may opt-out of receiving promotional communications, such as marketing emails from us by following the instructions in such communications, or by changing your in-game settings.
We may send you push notifications through our mobile applications. You may at any time opt-out from receiving these types of communications by changing the settings on your mobile device.
Opt-out of targeted advertising.
You can opt-out of interest-based advertising on mobile applications by checking the privacy settings of your Android or iOS device and turning off “Allow Apps to Request to Track” or selecting “Limit Ad Tracking” (Apple iOS) or “Opt-out of Interest Based Ads” (Android).
Right to request Information we hold about you
If you request, we will provide you a copy of your personal data in an electronic format.
You also have the right to correct your data, have your data deleted, object how we use or share your data, and restrict how we use or share your data. You can always withdraw your consent.
We will respond to all requests within a reasonable timeframe. If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, you may also contact your local data protection authority within the European Economic Area, Switzerland or UK for unresolved complaints.
If you wish to exercise any of your data subject rights described above, please use the support options described in “Contact Us” above. We will respond to all requests in accordance with applicable laws. To protect your privacy, we may also take additional steps to verify your identity before fulfilling your request, such as by requesting you provide us a purchase receipt or other account information, asking you to link your email address with your game account, or asking you to answer questions regarding your activities on our Services. Once you have verified your identity, you may also designate an authorized agent to exercise your rights on your behalf by providing the agent’s contact information to our customer support staff, as required by applicable law.
You have the right not to receive discriminatory treatment as a result of your exercise of these rights.
There are also other ways in which you can control the personal information that we collect about you:
METHOD OF DATA PROCESSING AND RECIPIENTS OF PROCESSED DATA
The data controller processes your information in a described manner and shall take appropriate security measures to prevent unauthorised access, disclosure, modification, or unauthorised destruction of the information.
The data processing is carried out using computers and/or IT enabled tools, following organisational procedures and modes strictly related to the purposes indicated. In addition to the data controller, in some cases, the data may be accessible to certain types of persons in charge, involved with the operation of the site (administration, sales, marketing, legal, system administration) or external parties (such as third party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as data processors by the data controller. The updated list of these parties may be requested from the data controller at any time by sending an e-mail to firstname.lastname@example.org.
The data is processed at the data controller’s co-operating offices and in any other places where the parties involved with the processing are located including outside of the European Economic Area (EEA), whereas the appropriate safeguards are undertaken for the sake of protecting the processed data from any unauthorised access or disclosure. For further information, please contact the data protection officer at email@example.com
FOR CALIFORNIA RESIDENTS
Please visit www.onemorego.games/California
Our data protection officer can be contacted at: firstname.lastname@example.org
ABOUT THE TERMS
If you do not agree to the following terms, do not access or stop using any of the Services provided by OMG
OMG is allowed to update these Terms at any time and they are effective as soon as they are posted on this page.
Terms and Conditions were last updated on 25.05.2018.
Access to services & Age of player
All users from 13 to 18 years old must have their legal guardian review and agree to these Terms. You or your legal guardian are responsible for all additional expenses such as internet connection and mobile charges that may occur outside of In-app purchases offered in games.
Our games are free to download and play with the possibility of purchasing in-app currencies to be used for various features within the game. The payment is going through Google Play Store, App Store, Windows, Amazon and Facebook. If you believe that you have had an unauthorized purchase made, make sure you set a pin security code on your App accounts in order to avoid these situations.
Our policy is not to give refunds once the purchase is made.
Additionally, virtual in-app currency cannot be exchanged back for money.
If you believe there is a problem with your purchase, contact us at email@example.com and you will be reimbursed as soon as possible.
If there is a login and save progress with Facebook button in game - then this will be the only way to ensure your progress as well as your in-app goods and currencies are saved is to connect to your Facebook account. In case you switch devices, this is the only way of restoring your progress.
THIRD PARTY SERVICES
If you access your third party accounts (Facebook, Google, Apple, Amazon and other Social Networking channels) through our Services, you agree to their Terms and Conditions as well. Additionally, OMG Services may include links and access to third party Services during gameplay.
If you have any questions or concerns about these Terms, email us at: firstname.lastname@example.org
This next section applies only to residents of California.
1. DATA COLLECTION
2. DATA USE
3. DATA DISCLOSURE AND/OR SALE
We do not have actual knowledge of any sale of personal data of minors under 16 years of age, as the term “sale” is defined under the CCPA.
In the preceding 12 months, we have disclosed the following categories of personal data as part of our Services:
4. YOUR RIGHTS
Last updated: 08/22
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